Privacy Policy

Data Protection & Grievance

Under the Digital Personal Data Protection Act, 2023 (DPDP Act)

Data Protection Officer

Name Deepak Achary
Response Time < 72 hours
Resolution SLA 90 days

Your Rights (DPDP Act)

  1. 1

    Right to Access

    Request a copy of all personal data we hold about you.

  2. 2

    Right to Correction

    Request correction of inaccurate or incomplete data. We respond within 15 days.

  3. 3

    Right to Erasure

    Request deletion of your data. We export (optional), wait 48h, then permanently delete.

  4. 4

    Right to Grievance Redressal

    File a grievance below. Escalate to Data Protection Board of India if unsatisfied.

  5. 5

    Right to Withdraw Consent

    Withdraw consent for any feature in Settings. Processing stops within 24 hours.

Breach Notification Process

If you suspect a data breach involving your personal data (DPDP Act Section 8(6)):

  1. 1

    Report

    Email dpo@kubera.app with subject "SECURITY INCIDENT — [Your Name]"

  2. 2

    Acknowledgment

    We acknowledge receipt within 24 hours and begin investigation.

  3. 3

    Notification

    If breach is confirmed, we notify DPB India and affected users within 72 hours.

  4. 4

    Remediation

    We implement fixes and publish post-mortem within 14 days.

File a Grievance

Under DPDP Act Section 14 — Right to Grievance Redressal

Grievance Received

Reference: . We will respond within 72 hours. Expected resolution: 90 days.

If unsatisfied with the outcome, escalate to Data Protection Board of India at complaints.dpbi.gov.in.